The retail market in Vietnam has welcomed many new players over the past seven years. It would be remiss not to mention Cycle K, GS25, 711, B'smart, Mini Stop, Bach Hoa Xanh, Winmart, among others. In the race for market share, retailers continue to expand their convenience store systems to different regions and use product diversification strategies to attract buyers. The faster the expansion, the more it demands quick and flexible responses from the supply chain. The pressure of managing inventories of thousands, or even tens of thousands of SKUs, dispersed store networks in different geographic areas, varying lead times for delivery, receiving and booking from suppliers, and many other complex factors can make retail logistics managers distressed.